Website Privacy Policy

Effective Date: 3/1/25

Palm Beach Concierge Medicine (“we,” “our,” or “us”) is committed to protecting your privacy. This Website Privacy Policy describes how we collect, use, and protect personal information when you visit our website, www.pbconciergemed.com (the “Site”).

By using our Site, you agree to the terms of this policy.

1. Information We Collect

A. Information You Voluntarily Provide

  • Name, email address, phone number, and other contact details (e.g., through contact forms or appointment requests)

  • Any information you include in messages or inquiries submitted through the Site

B. Automatically Collected Information

  • IP address, browser type, device information, referring URL

  • Usage data through analytics tools (e.g., Google Analytics)

  • Cookies and similar technologies (used for performance, security, and functionality)

2. How We Use Your Information

We may use your information to:

  • Respond to your inquiries or requests

  • Schedule appointments or provide information about our services

  • Improve website functionality and user experience

  • Monitor site performance and security

  • Comply with legal or regulatory obligations

We do not sell or rent your personal information to third parties.

3. Third-Party Tools and Services

We may use third-party service providers for functions such as:

  • Website analytics (e.g., Google Analytics)

  • Form handling and secure communication tools

These providers may collect information as part of their services, but only to the extent necessary to support our operations and in accordance with applicable privacy laws.

4. HIPAA Notice of Privacy Practices

If you are a patient, please refer to our Notice of Privacy Practices for information about how we handle your medical information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This website privacy policy is distinct and applies only to data collected through our website.

5. Your Choices

You may:

  • Disable cookies via your browser settings

  • Opt out of analytics tracking via tools such as the Google Analytics Opt-out Browser Add-on

  • Contact us directly to request deletion of your information

6. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Children’s Privacy

Our website is intended for users 18 and older. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly.

8. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this policy or how we handle your information, please contact us at:

Palm Beach Concierge Medicine
9970 N. Central Park Blvd., Suite 303
Boca Raton, FL 33428
Email: info@pbconciergemed.com
Phone: (561) 802-7226